Shipping policy
RE LUMI Beauty – Shipping Policy
Effective Date: 05/11/2026
1. Domestic Shipping (U.S.)
Free Standard Shipping
We offer free standard shipping on all U.S. orders with no minimum purchase required.
Processing & Delivery Time
Orders are typically processed within 1–2 business days. U.S. delivery times generally range between 5–8 business days depending on the destination and carrier conditions.
2. International Shipping
Standard International Shipping
A flat shipping rate of $15 USD applies to international orders under $80 USD.
Free International Shipping
We offer free standard international shipping on orders over $80 USD before discounts.
Estimated Delivery Time
International orders typically arrive within 10–21 business days depending on destination, carrier operations, and customs processing.
3. International Duties & Taxes
RE LUMI Beauty currently ships international orders using DDU/DAP (Delivered Duty Unpaid).
This means duties, VAT, import taxes, or customs handling fees are not included at checkout and may be collected upon delivery depending on your country’s regulations.
Typical examples include:
• United Kingdom: Orders may be subject to approximately 20% VAT plus possible carrier handling fees.
• European Union (including the Netherlands): VAT and import charges may apply depending on local customs regulations and order value.
• Canada: GST/HST and provincial taxes may apply upon delivery.
• Australia: Many lower-value orders may enter with minimal or no additional charges, though customs policies may vary.
• United Arab Emirates (Dubai): VAT and import fees may apply depending on customs assessment.
• South Korea: Additional duties or taxes may apply depending on the total declared value and local import regulations.
Please note that customs policies, thresholds, and import regulations may change over time and vary by country. RE LUMI Beauty is not responsible for any duties, taxes, import fees, or customs handling charges charged by local authorities or carriers.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment status.
5. Shipping Delays
RE LUMI Beauty is not responsible for shipping delays caused by carriers, customs clearance, weather conditions, or other circumstances outside our control.
6. Incorrect Address Policy
Please ensure that your shipping address is entered accurately at checkout. RE LUMI Beauty is not responsible for lost or delayed packages caused by incorrect address information provided by the customer.
7. Returns & Refunds
For return eligibility and instructions, please refer to our Return & Refund Policy page..
8. Contact Us
For any shipping-related inquiries, please contact us at cs@relumibeauty.com.
